Membership Tiers
Choose from three VIP membership levels, each offering exclusive savings and benefits on our precision at-home test kits. Memberships are billed monthly and can be cancelled anytime. Benefits apply to all test kit orders placed after your membership is activated.
Gold VIP – $7.99/month
- Free standard shipping on all test kit orders
- 20% discount on all test kits
Platinum VIP – $9.99/month
- Free standard shipping on all test kit orders
- 35% discount on all test kits
Blackcard VIP – $12.99/month
- Free expedited shipping on all test kit orders
- 50% discount on all test kits
- Membership fees are billed automatically every 30 days until cancelled.
- Charges appear on your statement under TRUSCIENCE8446761562.
- Taxes may apply based on your location.
Cancellation Policy
- Cancel your membership at any time with no commitment.
- Submit cancellation requests at least 3 business days before your next billing date to avoid charges.
- Benefits remain active through the end of your current billing cycle after cancellation.
30-Day Money-Back Guarantee
We offer a 30-day satisfaction guarantee on all VIP memberships.
- Request a full refund within 30 days if you’re not satisfied with your membership.
- Refunds are provided for unauthorized or fraudulent charges.
- Membership fees are non-refundable after the 30-day guarantee period.
Returns & Refunds
Test kits purchased with VIP membership discounts are eligible for returns under our standard policy.
- Returns must be initiated within 30 days of purchase.
- Test kits may be returned even if opened for use, provided they meet return criteria.
- Shipping and handling fees are non-refundable.
Customer Support
For questions about your membership, cancellations, or refunds:
[email protected]