Subscription
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Subscription Benefits Program

Our Subscription Benefits Program streamlines your metabolic wellness monitoring while maximizing value. We’re dedicated to delivering exceptional satisfaction with every test kit shipment.

How Your Subscription Operates

When you activate a subscription plan, you’ll receive automated deliveries of your chosen test kits at your preferred interval (15 days or 30 days). Your payment method processes automatically prior to each shipment being prepared and dispatched.

Cancellation Guidelines

You maintain total freedom to terminate your subscription whenever you choose—zero penalties, zero commitments.

• To prevent charges for your upcoming test kit shipment, submit cancellation requests minimum 10 days prior to your next billing cycle.
• This timeframe enables our fulfillment systems to properly process your request and halt preparation of the subsequent order.
• Manage your subscription effortlessly via your account dashboard or by reaching our dedicated support specialists.

Our Satisfaction Promise

We guarantee your complete satisfaction with our comprehensive 30-day money-back commitment.

• Not entirely delighted with your test kit purchase? Request a full refund within 30 days of delivery.
• Previously opened test kits qualify for return, provided they meet our return criteria.
• Complete refunds, inclusive of all shipping and handling charges, are issued for any fraudulent or unauthorized charges.

Billing Details

• Membership charges appear on your statement as TRUSCIENCE8446761562.
• Email notifications arrive before each billing cycle commences.
• Your payment credentials are securely encrypted and processed automatically for seamless convenience.

Questions or Assistance?

For subscription administration, cancellations, refund inquiries, or any concerns about your subscription benefits, our specialist team stands ready to support you:

[email protected]